Servergraph services have been designed to provide our customers with immediate results. Whether you are interested in having Servergraph products installed, your staff trained, or your TSM, NetWorker, or NetBackup environment tuned for maximum performance, our consultants will help you achieve your goals.

Our innovative products, solutions, and services help drive superior results for your business. We can reduce the learning curve making your administrators more effective, efficient and providing the quality administration that is required for your backup environment in the shortest amount of time. Not only do we put the tools in the hands of your staff, but we show them how to use the tools and apply them to their unique environment. Working side by side with our experts, your team will learn how to get the maximum performance out of your backup environment.

They will learn how to determine the optimum operation and interaction of client nodes, the network, server CPU and disk loading, and tape drive performance. You will learn which bottleneck points must be analyzed relative to one another to determine the best approach to optimum performance and operation. They will also learn how to maintain this environment, identify trends, and take proactive steps to prevent future disruptions.

Benefits of Servergraph Services

• Quickly identify and resolve deteriorating situations
• Keep your team focused on more important assignments
• Effectively use your resources
• Get more out of your TSM, NetBackup, NetWorker, and Servergraph investments
• Leverage our experts to optimize your backup environment
• Potentially delay investment in additional staffing and new equipment

HealthCheck/SG provides essential information for managing and optimizing your IBM® Tivoli Storage Manager, Veritas NetBackup™, and Legato Networker® environments. Through the use of Servergraph products and our Backup Storage experts, we gather valuable information about your backup environment for in-depth analysis. This information will reveal how backups and storage servers are performing. Our team then works with your staff to develop not only recommendations, but a plan on how to improve productivity, automation and overall operations related to storage management. This all occurs on site at your location in a period of two to four days.

QuickStart/SG service offering includes on-site installation and training to get new Servergraph customers trained and producing results immediately. By leveraging the expertise of our consultants, we deploy, configure, and tune Servergraph solutions for our customers in a much shorter timeframe - normally within one hour after arrival. Once the solution is installed and collecting information at the customer's facility, the Servergraph consultants provide on-site, hands-on training to ensure that your staff has the ability to proactively manage and improve their backup environment.

Accelerate your return on Servergraph with training programs designed to get your staff identifying problems, tuning their backup environment for optimal performance, and making proactive management decisions to prevent future disruptions. Learn how to use Servergraph to accomplish the major goals required for most backup environments.

Two-Day Training

• Two days worth of hands on instruction at your site
• Fast paced course is a mix of lecture and lab – either via on-line demo or in your environment
• Quickest way to get your staff trained and using Servergraph

Web-Based Training

• On-line training – without the need for travel or the expense
• Multi-session course with a mixture of lecture and lab via on-line demo
• Great alternative to get your staff trained and using Servergraph
• Customizable schedule to fit your needs

Want to take things further? We offer a full assessment and integration service to connect Servergraph into existing enterprise consoles, help desks, and other existing workflow applications. Our detailed assessment identifies integration points and the scope of work required for integration and testing of all related components. The deliverable is a custom system tailored to your specific needs.